Refund Policy

Last updated: October 4, 2025

At National Screen Solutions, we strive to provide quality products and services. This Refund Policy explains when and how refunds are handled.

1. Eligibility for Refunds

You may request a refund if:

• The product delivered is defective or damaged on arrival.
• The product received is different from what was ordered.
• A service was not provided as promised.

2. Non-Refundable Items

Refunds are not applicable in the following cases:

• Custom-made or specially designed products.
• Products that have been used, altered, or installed after delivery.
• Change of mind after order confirmation.

3. Refund Process

To request a refund, you must contact us within 7 days of receiving the product or service. Please provide your order details and reason for the refund request.

4. Inspection and Approval

Once we receive your request, we may ask for supporting photos or documents. After review, we will notify you about the approval or rejection of your refund.

5. Mode of Refund

If approved, refunds will be processed through the original payment method (bank transfer, UPI, card, etc.). Processing time may vary depending on your bank or payment provider.

6. Exchanges

In some cases, instead of a refund, we may offer a replacement or exchange for the product at no extra cost.

7. Contact Us

For any questions about refunds, please contact us:

Email: nationalscreen75@gmail.com

Phone: 88970 43047